AIH is an agile, cost-efficient and highly productive debt recovery partner which is able to yield the greatest possible returns through a deep understanding of their clients’ businesses, the highest standards for integrity, unparalleled personalized attention, professionalism in the industry and long-term relationships fostered through trust, reliability and proven results.


In business for almost 2 decades, AIH descends from the Association of Independent Hospitals, a “co-op” of the smaller hospitals in the region whose members shared the critical task of collections. In 1999, the collections business started their new legacy and has been a family-owned and family-operated company with offices in Mission, Kansas.

Throughout our history, they have established a solid track record of successful debt recovery, distinguished by the longevity of clients and employee turnover that is among the lowest in the industry. In fact, some of their original clients and employees are still with them today.


Continues to excel as a highly specialized, full-service agency focused solely on customized third-party collections and the ability to serve the needs of both small and large clients, alike. Their expertise has grown beyond the medical field to help companies in financial services, as well as municipalities. They offer:

  • File review and listing services (electronic or manual)
  • Notice and disclosure letters
  • Call campaigns (non-scripted)
  • FACS collection management software
  • Skip tracing at no charge
  • Credit bureau reporting at no charge
  • Legal resources and suit capabilities


All of their collectors receive professional training and certification from the Association of Credit and Collection Professionals (ACA) to learn the most effective collection techniques and keep up with the latest in compliance. AIH also adheres to the regulations of the Fair Debt Collection Practices Act (FDCPA), ensuring your clients’ rights are upheld and protecting you from an unwanted legal action. And, they are fully compliant with the privacy and security rules of The Health Insurance Portability and Accountability Act (HIPAA).

AIH Receivable Management Services Contact Details

Address: 5800 Foxridge Dr. Ste. 105
Mission, KS 66202
Main Office: 913-535-1000
Toll-Free: 888-977-1988
Martha Thornhill – Vice President
[email protected]
Director of Business Development
[email protected]

Customer Reviews of AIH Receivable Management Services

Read the below mentioned BBB review in which the customer with an anticipation of debt recovery from this company wanted to hire them, but instead got a rude reaction, attitude and conduct to experience:

Harassment by AIH Receivable Management Services

Harassment – Debt collectors may harass, oppress, or abuse you or any third parties they contact. For example, debt collectors may:

  • Use threats of violence or harm, publish a list of consumers who refuse to pay their debts (except to a credit bureau), use obscene or profane language repeatedly, use the telephone to annoy someone.
  • Bogus statements – Debt collectors may use misleading statements when collecting a debt. For example, debt collectors may:
  • Falsely imply that they are attorneys or government representatives, falsely imply that you have committed a crime, falsely represent that they operate or work for a credit bureau, misrepresent the amount of your debt, indicate that papers being sent to you are legal forms when they are not, indicate that papers being sent to you are not legal forms when they are.

Debt collectors also may state that:

  • You will be arrested if you do not pay your debt, they will seize, garnish, attach, or sell your property or wages, unless the collection agency or creditor intends to do so, and it is legal to perform actions such as a lawsuit will be taken against you, when such action legally may not be taken, or when they do not intend to take such action.

Further, debt collectors may:

  • Give false credit information about you to anyone, including a credit bureau, send you anything that looks like an official document from a court or government agency when it is not using a false name.

Unfair Practices

  • Debt collectors may engage in unfair practices when they try to collect a debt. For example, collectors may collect any amount greater than your debt, unless your state law permits such a charge deposit a post-dated check, prematurely use deception to make you accept collect calls or pay for telegrams, take or threaten to take your property unless this can be done legally, contact you by postcard.

How to Handle AIH Receivable Management Services?

Understand Your Rights When Talking with Debt Collectors

Many people do not realize they have the right to refuse information to a collection agency. There are also several other rights that one have when dealing with debt collection calls.

The Fair Debt Collection Practices Act passed in 1977. It protects all consumers from unethical debt collection practices. Here’s a brief rundown of your rights, when dealing with debt collectors:

  • No debt collector may call you before 8 AM or after 9 PM in your time zone. This does not mean that they can’t text you or email you outside that time frame.
  • They can’t call you at work, but you must request it first. They may call you at work in the beginning, but you have the right to request that they do not contact you while you’re at work.
  • Debt collectors are not allowed to continually call you multiple times in a day. The Federal Trade Commission considers multiple phone calls per day harassment.
  • They are not allowed to verbally abuse you. Foul language and verbal abuse are completely off limits.
  • Collection Agencies are not allowed to inform other members of the family, friends, co-workers, or neighbors that you owe money.
  • They are not allowed to threaten you physically or even with a lawsuit. They can’t threaten to take away your property or have you arrested.
  • A collection agency must honor a written request for no further contact.

How Can Debt Academy Help You?

Debt Academy can save your time and effort by working on your behalf. Many customers believe that Debt Academy can negotiate debt settlements on their own, in a frequently easy process that produces great results. Many creditors negotiate directly through the Debt Academy by offering negotiation programs that last for a long time and offer a reduction in the debt amounts.

Qualified credit relief counselors of the Debt Academy know how to negotiate with creditors. They are often, able to save you, as much as half of your debt amount. Debt settlement negotiated by qualified and trained debt relief counselors of Debt Academy take the form of a combined lowered interest rates as, usual, eliminated or decrease accumulated fees, reduced principal amounts and lump sum payments.